Your privacy is important to us, and we are dedicated to safeguarding your personal information. Please go through our privacy policy to understand how we collect, use, and protect your data.

 

OBJECTIVE  

This document aims to provide a clear set of procedures on the information collected by EXCLUSIVE  LEASING AND FINANCE PRIVATE LIMITED (“EXCLUSIVE”) when you visit our platforms i.e.,  website. While visiting our platforms you agree to be bound this Privacy Policy.  

 

APPLICABILITY  

This policy is applicable to all persons whose personal information is collected or received or  possessed or stored or dealt in or handled by EXCLUSIVE LEASING AND FINANCE PRIVATE  LIMITED (“EXCLUSIVE”) including but not limited to who visits our platforms. 

 

COOKIES  

When you visit our Website, EXCLUSIVE may collect various types of technical data including (but  not limited to) domain and/or Web browser information. This data is gathered using cookies and other  similar tracking technologies. Cookies are small pieces of information that our server places on a  visitor’s computer hard drive to enable that person to more easily communicate and interact with the website.  

 

COLLECTION OF INFORMATION  

During the use of the Website, EXCLUSIVE may collect and process such information from the  customers, including but not limited to the below mentioned:  

Information that the Customers provide to EXCLUSIVE by filling in forms on the Website/in any  other mode- This includes contact information such as name, email address, phone number etc. 

Information that the Customers provide when the Customers write directly to EXCLUSIVE  (including by way of e-mail).  

Information that the Customers provide to EXCLUSIVE over telephone.  

EXCLUSIVE may make and keep a record of the information shared by the Customers with  EXCLUSIVE. Information that the Customers provide to EXCLUSIVE by completing surveys.  

 

USE OF INFORMATION

EXCLUSIVE may use the Customers’ personal information in the following ways:  

i Monitor, improve and administer the Website and improve the quality of services. 

ii Analyse how the Website is used, diagnose service or technical problems, maintain security. 

iii Remember information to help the Customers effectively access the Website. 

iv Monitor aggregate metrics such as total number of views, visitors, traffic, and demographic  patterns.  

v To confirm the Customers’ identity to determine its eligibility to use the Website and avail of  the services.  

vi To enable EXCLUSIVE to comply with its legal and regulatory obligations. 

vii To help the Customers apply for certain products and services. 

viii To sending administrative notices, service-related alerts, and other similar communication  with a view to optimising the efficiency of the Website.  

ix Doing market research, troubleshooting, protection against error, project planning, fraud, and  other criminal activity.  

x To reinforce any terms or conditions under the documents signed by the customer and  EXCLUSIVE or electronic communications between customer and EXCLUSIVE or any  notices (or other form of written correspondence) between customer and EXCLUSIVE.  

 

SECURITY OF INFORMATION 

EXCLUSIVE takes the security of its customers’ information very seriously. All information always  remains encrypted. All information provided to EXCLUSIVE is stored on its secure servers.  EXCLUSIVE uses commercially reasonable safeguards to preserve the integrity and security of the  Customers’ information against loss, theft, unauthorised access, disclosure, reproduction, use or  amendment. The information that is collected from the Customers may be transferred to, and stored  at, a destination inside India. By submitting information on the Website/or though other physical or  electronic form, the customers agree to this transfer, storing and/ or processing. EXCLUSIVE will  take such steps as it considers reasonably necessary to ensure that the customers’ information is  treated securely and in accordance with the Policy. In using the Website, the Customers accept the  inherent security implications of data transmission over the internet and the World Wide Web cannot  always be guaranteed as completely secure. Therefore, the use of the Website will be at the own risk  of the Customers.  

 

INFORMATION SHARING AND DISCLOSURE  

We restrict access to your information to our employees who we believe reasonably need to know that  information to fulfil their jobs to provide, operate, develop, or improve our products or services.  We have the right to transfer information about you in case EXCLUSIVE is acquired or merged with  another company. In this event, your information shall become subject to a different privacy policy  which may be less than stringent than ours.  

EXCLUSIVE does not rent, sell, or share Personal Data about you with other people or non-affiliated  companies except:  

A) to provide products or services you’ve requested,  

B) when EXCLUSIVE have your permission, 

C) or under the following circumstances:  

• EXCLUSIVE provide the information to trusted partners who work on behalf of or with  EXCLUSIVE under confidentiality agreements. These companies may use your Personal  Data to help EXCLUSIVE communicate with you about offers from EXCLUSIVE and our  marketing partners. However, these companies do not have any independent right to share this  data.
• EXCLUSIVE may disclose your Personal Data to agents or contractors of EXCLUSIVE  and/or its group companies/affiliates to enable processing of transactions or communications  with you on need basis. However, it shall be on the basis that the agents are required to keep  the information confidential and will not use the information for any other purpose other than  to carry out the services they are performing for EXCLUSIVE and/or its group  companies/affiliates. 
• RBI / Registrar and Share Transfer Agents (RTAs)/ KYC Registration Agencies (KRAs) and  other such agencies, solely for the purpose of processing your transaction requests for serving  you better. 

• Any judicial or regulatory body, Auditors. 

 

CHANGE TO THIS POLICY 

We reserve the right to change or update this Privacy Policy or any other of our policies/practices at  any time without giving any prior notification; hence, you are requested to review the Privacy Policy  periodically, to make sure that you are aware of any such changes.